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Hardware Support &
Certification
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As part of our
mission to be The
World's Easiest Desktop Linux, Linspire works hard to
always have the best out-of-box
hardware support for both desktop and laptop computers.
How does Linspire
achieve such good hardware and peripheral support?
1.
Insider
Testing. We have over 15,000 Insiders who help us test
each Linspire version for months before a release. These Insiders
help test Linspire on literally thousands of different permutations of
hardware and peripherals. (Learn
more.)
2. Built-in
Diagnostic Report.
If a Linspire user encounters a problem while running Linspire,
they can easily
report the problem directly to our engineers, all with just a few
clicks right from your Linspire desktop. By using the Diagnostic
Report, the user's hardware configuration
is automatically
sent to our engineers, along with
the reported issue, to better
help them
in diagnosing the problem. Linspire encourages users to use
the Diagnostic Report anytime they encounter a problem. The
more reports we receive, the better Linspire is able to make
the operating system. (Learn more.)
3.
Certification Lab and Process. Linspire has an extensive
Certification Lab in San Diego, and a process for certifying computers,
motherboards, chip sets, peripherals, etc. Linspire works with
hardware manufacturers to certify hundreds of different computers and
pieces of hardware. Click
here to view a list of certified hardware
supported by Linspire. Even if a particular item isn't certified,
there is a good chance Linspire will still work, given the wide range
of certification we do with the Linspire OS on core chip sets, drivers,
etc. In fact, we even make it easy for people to source
compatible hardware at the lowest prices at http://linspire.com/compatibility.
Linspire has a
sophisticated database system that keeps track of the hardware test
'life cycle' for all hardware sent it by vendors for certification.
These companies can track the processes, via the on-line
database, to provide communication and constant updates of where their
hardware is in the test cycle, all in an automated fashion. Click here
for an example of Linspire's Certification Tracking Database.
4.
Certifying at the Source. Linspire works with all the
major chip and motherboard manufacturers to start testing and
certifying at the chip and motherboard level. For example,
Linspire maintains a presence in Taipei Taiwan to work directly
with the source manufacturers. Linspire also has a very close
relationship with Intel, AMD and Via to insure compatibility at the
processor and chip levels. By keeping compatible with the chip
sets and motherboards, the likelihood of supporting a wide range of
different computers goes up tremendously.
5. CNR (click
and run). Because every Linspire computer has CNR
technology, it makes it easy for Linspire to insure that every computer
running Linspire automatically and invisibly keeps current with the
latest hardware drivers for their computer and peripherals.
Without any complicated work by the user, they know their
computer will stay current with the best support for their machine.
Photos
of Certification Process
Below are photos from our Hardware Certification Lab as well as screen
shots and diagrams of the certification process.
Certification Report
(click image to enlarge)
Desktop Certification
Station
Laptop Certification
Station
Motherboard
Certification Station
Certification Process
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